Terms & Conditions:
Terms and Conditions for Swimming Group Classes
1. Registration & Payment
Registration is confirmed only upon full payment of class fees.
Fees are non-refundable and non-transferable once the session has commenced.
Slots are allocated on a first-come, first-served basis.
2. Attendance & Makeup Classes
Students are expected to attend all scheduled sessions on time.
Missed classes will not be rescheduled or refunded unless due to medical reasons (with valid proof).
In the case of pool closure (weather or maintenance), a makeup session will be arranged.
3. Safety Guidelines
All participants must follow the instructions of the coach and lifeguards at all times.
Proper swimwear and hygiene are mandatory.
Children must be dropped off and picked up on time by a parent or guardian.
4. Medical Conditions
Participants (or guardians) must disclose any medical conditions, allergies, or disabilities during registration.
The center is not liable for any health-related incidents arising from undisclosed medical issues.
5. Discipline
Misbehavior, disrespect, or disruption will result in removal from the class without refund.
Bullying or rough play in or around the pool is strictly prohibited.
6. Photography & Media
The academy may use photos/videos taken during sessions for promotional purposes.
If you do not consent, please inform the management in writing.
7. Liability Waiver
The swimming center and its staff are not liable for any injuries, loss, or damages incurred during participation.
Participants swim at their own risk.
8. Emergency Contact
All participants must provide up-to-date emergency contact details.
9. Program Changes
The center reserves the right to modify schedules, coaches, or pool timings with prior notice.
10. Agreement
By enrolling, participants (or guardians) agree to abide by these terms and conditions.
Terms and Conditions for Private Swimming Sessions
1. Registration & Payment
Booking is confirmed only after full payment for the selected session/package.
Sessions must be scheduled in advance with the assigned coach or center coordinator.
All payments are non-refundable and non-transferable once confirmed.
2. Session Scheduling & Rescheduling
Participants must arrive on time; no extra time will be added for late arrivals.
A minimum of 24 hours’ notice is required to reschedule a session. Short-notice cancellations will be considered a "no-show."
Rescheduled sessions must be completed within the same billing cycle or package period.
3. Cancellations & No-Shows
No-shows or last-minute cancellations (less than 24 hours) will result in the session being counted as used.
Cancellations due to medical emergencies must be supported with valid documentation.
4. Coach Assignments
Coaches are assigned based on availability and participant preference, where possible.
The center reserves the right to change the coach if required, with prior notice.
5. Safety & Conduct
Participants must follow the coach’s safety instructions at all times.
Proper swimwear and hygiene are mandatory.
Disruptive behavior, disrespect, or failure to comply with pool rules may lead to session termination without refund.
6. Medical Disclosure
Any existing medical condition, injury, or allergy must be disclosed prior to the first session.
The center is not liable for incidents arising from undisclosed medical issues.
7. Liability Waiver
The swimming center, coaches, and staff are not liable for any injuries, accidents, or losses sustained during the sessions.
Participants swim at their own risk.
8. Photography & Privacy
No unauthorized photography or recording is allowed during private sessions.
The center will request written consent before using any session images or videos for promotional purposes.
9. Session Validity
Purchased session packages must be used within the specified validity period (e.g., 1 month or 6 weeks).
Unused sessions beyond the validity period will expire and cannot be refunded.
10. Agreement
By enrolling in private sessions, participants (or guardians) agree to all terms and conditions stated above.
